Total Comfort Customer Reviews in Fredericksburg, VA & Surrounding Areas

Total Comfort

4.9

Based on 694 reviews

Total Comfort

4.9

Based on 694 reviews

See all reviews Write a review

Ann Green

19:47 15 Jun 21

Tim Mckinnon

19:40 15 Jun 21

Dakota Keith

16:20 12 Jun 21

Total comfort offered the best price from all estimates. They even gave me one of the best brands in the HVAC market to satisfy my installation date while not increasing my original estimate. They are very professional and willing to help. For a 2.5 ton HVAC fully installed with the best brand, the were just under 6k total. Overall a very great experience!

Constance Cardwell

19:33 11 Jun 21

This is the second time in 6 years that this company has serviced my broken AC unit in my home. The job was completed to rectify the situation and it was a reasonable price for the repairs. I will use this company when it is time to replace my unit.Their office staff keeps you abreast of the booking, ordering of parts and the technicians arrival time. The service professionals are about the business of a full repair.Thank you Total Comfort

todd shull

12:44 11 Jun 21

Michael St. John

19:08 10 Jun 21

Emma Nichols

15:09 07 Jun 21

Väinämöinen

20:34 03 Jun 21

The technician was very knowledgeable and willing to take the time to fully explain our system. Kevin was very professional and provided options for any repairs that were needed. No pressure and NO UPSALE! He presented the issue and provided solutions and left it up to us to decide. I will use them again.

Melissa McLeod

13:41 03 Jun 21

They are always amazing!!

Ray Hiatt

12:05 02 Jun 21

We switched our AC/Heating maintenance to Total Comfort about a year ago and have been very pleased/satisfied with their service, technicians and responsiveness to our needs. Just yesterday we had a complete new AC/Heating unit installed by Total Comfort technicians Paul, John and Mike and I would like to commend them on job well done. These men really knew their stuff and were very professional in performing the work. So if you are looking for a quality business to maintain or replace any of your current or future AC/Heating requirements I would highly recommend Total Comfort Heating, Air and Plumbing.

Cheryl Payne

18:59 01 Jun 21

I’ve been dealing with Total Comfort for about 12 years great company I always ask for the same tech Louie he is awesome!!

Michael Carrancho

14:16 28 May 21

Always excellent service

Paunee Grupe

16:09 26 May 21

Very professional and courteous. Quick to respond. Zane was wonderful at explaining everything.

Cheryl Alderman

18:59 25 May 21

B Brown

17:53 25 May 21

2021- Yes we are a repeat customer! They are replacing our AC/Heat today! Alex was great- thank you Kim for getting everything processed quickly! As well as your great customer service! The install crew have been wonderful - professional and fast! Thank you very much Total Comfort Heating and Air!2019 Zane was great! Explained the estimate in detail - completed the work promptly. Personable and knowledgeable. Will be calling same company back for AC check up!

Cheryl Alderman

10:02 25 May 21

Maurice Jones

16:56 24 May 21

The technician was on time & professional. Conducted an evaluation of the system, informed me of the problem & repaired the issued in no time !!

Stacey Hunter

13:14 21 May 21

Nick Scharf

18:16 20 May 21

Excellent work by Paul and Mike. Very thorough and new systems works and looks great. Thank you!

Billy Wilson

18:42 19 May 21

Lazyiest ?

11:03 19 May 21

Jack Helms

16:03 13 May 21

The five stars are for service. Total Comfort has always done a great job. Having said that, I would give Trane two stars because my not that old heat pump has a freon leak somewhere. My old Trane heat pump was 26 years old when it was replaced.

John Moran

14:00 13 May 21

Kyle Shaw

20:54 12 May 21

Great service. Great attitudes. Could not asked for a better group of guys to come do the job. Real down to earth people.

Jerry Barber

13:27 10 May 21

Jacquelyn Lu

21:29 05 May 21

Called them for a plumbing issue while installing a new dishwasher. They were able to send someone first thing the next morning. The job to fix the problem ended up being a lot more difficult than we originally thought, so we did not perform the work. However Zane was excellent and tried to do everything he could to help. Overall we had a great experience with this company.

Linzy Childers

14:35 05 May 21

Kevin,Is one of the nicest people I have met and he is always prompt and courteous. He should be commended for his great work. He is the face of Total Comfort to me and that's a good thing.

Nobel Motors

05:24 04 May 21

What they promised, they fix it. Thanks

kee white

03:26 01 May 21

Arrived on time. Provided a detail explanation of services. Will use again.

Diana Hickmott

02:35 01 May 21

Diana Stevens

16:11 30 Apr 21

Total Comfort is excellent to do business with. They come out at the time they say they will be here. They are courteous and very reliable. I would highly recommend this company to anyone.

Bill Barrow

14:50 30 Apr 21

John Everette

21:13 28 Apr 21

Total Comfort is a very efficient and competent company which I recommend to all my friends. One who focuses on customer satisfaction as well completing the job at hand. Truly and totally professional. I would like to thank your installer Zane A for his professionalism, expertise in plumbing and a job well done. His effort in completing this task of replacing my faucets on my bathroom vanities was exceptional! We are happy again! Thanks!

Randy Ward

14:24 28 Apr 21

We used Total Comfort to replace our very old and outdated HVAC. A great experience all around. From Alex the sales rep, to Paul and Chris (the installation team), the highest level of professionalism was given. They made sure we understood everything answered all of our questions. We couldn't be more please. Highly recommend

Richard Taylor

15:33 27 Apr 21

Barbara Beatson

12:12 27 Apr 21

Zane is not only professional but extremely personable. He displayed great knowledge and ability was very responsive (and VERY patient) to my questions. I will recommend Zane in the future. Good choice Total Comfort!!

Vincent B

17:23 21 Apr 21

Total Comfort replaced the central air, gas furnace and heat pump at my home this week. A very professional and courteous team completed installation of all units in one day. Shout out to the six team members - Dan, Darius, Emmett, Joe, John and Johnny! You all did an amazing job!

Jonathan Bruce

23:16 19 Apr 21

Fefe

20:31 19 Apr 21

Very professional, knowledgeable, and friendly. Always on time. Total Comfort customer for life:). Thank you!

Bambi Ford

16:10 19 Apr 21

Linda Merrell

19:24 15 Apr 21

Professional, knowledgeable, courteous, considerate.8/7/19 Zane (Total Comfort Tech) returned to complete plumbing job after receiving ordered materials. As stated before, he is professional, knowledgeable, courteous and considerate. Job completed perfectly, rebuilding master bath sink faucets. Total Comfort is very responsive and highly recommend.

Bumson 2014

03:12 15 Apr 21

I have had five appointments with Total Comfort and appreciate both the respect and education I receive from their associates when they come to my home. I am glad to have chose Total Comfort after moving here just over a year ago. Thank you to Alex, Stan, Lutfi, Zane and Josh.

Abraham Sanchez

19:03 13 Apr 21

Ray_Chaz

13:17 12 Apr 21

T/Comfort found a leak in A/C they installed in 2016. It was either buy a whole new system or spend $2800 on repair. We chose the latter. Great job with installation. Joey was a one-man show and completed install with only one issue. He ordered a part midway through install and received the part within the hour. He was knowledgeable, courteous, and tolerated my crazy little dog. 5-stars/ Highly recommended.

Sean Remley

13:55 10 Apr 21

Master Plumber Stan did an excellent job assessing my plumbing problems, advised me on options and ultimately replaced my water heater and expansion tank. I had a lot of questions and he took the time to explain and show me how everything works.

Ryan Hellerstedt

10:11 10 Apr 21

Absolutely stellar service over 13 years! They are professional, polite, on time and extremely responsive. I've had ZERO issues that were not resolved immediately. I would not trust anyone else with my home.